Terms & Conditions


Site and Contents
The content of the pages of this website is for your general information and use only. It is subject to change without prior notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

Ownership

This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than by the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website that is not the property of, or licensed to, the operator is acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without RaiCabs.com prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authorities.

User Content

You are prohibited from posting defamatory, obscene, pornographic, profane, threatening, or unlawful material in our forums or our user feedback sections.

Car Hiring can be made online by filling up the booking form provided here. payment can be made through any of the credit/debit cards listed here. A booking can be made for any person other than the cardholder. For that, you need to fill in up details of the cardholder for payment and the details of the user for booking. the use of a credit card is totally safe.

The vehicle booked will be subject to availability. In a case where the car booked is not available on the day of travel the customer will be provided with an alternative equivalent vehicle in a similar segment as applicable.

Transfer and local car rental services are valid only within city limits. For the afore mentioned car rental services, any request for outstation travel beyond city limits will entitle the driver to deny services without any liability to refund the booking amount.

The customer is liable to pay waiting charges in the case of delay (be it for any reason) exceeding more than 25 minutes from the scheduled pick-up time. 

All bookings under consideration are on a calendar day basis i.e from midnight 12:00 to midnight 12:00. As an example for a cab booked for 1st Jan where the pick-up time is 5:00 p.m, the booking will be valid till 1st Jan 11:59 p.m and not 2nd Jan 5:00 p.m. 

Taxis that are booked for outstation (any or all of Oneway or Round Trip) cannot be used for local travel.

The driver will wait for the customer on the travel date for not more than 60 minutes from his pick-up time in case the customer does not inform the driver of the delay. After 60 minutes the booking will be considered as a case of no show and the full booking amount will be forfeited. 

For online car booking (one way, round trip & local) customer has to bear all extra charges like driver allowance, toll, taxes, charges on for extra Kms consumed if applicable, charges for extra hours consumed if applicable, parking charges & night charges.

 Rai Cabs cannot be held accountable for any loss, damage, or delay suffered by the customer due to force majeure events. 

In a scenario, where a customer already has received the driver & cab details and the cab hired does not show up on the day of travel, it will be considered as the failure of the fleet partner of Rai Cabs & being an on-line car aggregator will take all necessary efforts to provide the customer with an alternative mode of transport immediately, in the shortest possible time & if failing to do so will provide the customer with a full refund, which will be processed in a maximum 7 days from the day the cab travel was scheduled to begin. Rai Cabs is not liable to reimburse its customer for any expenses like hotel stay charges, flight ticket charges, or any other type of monetary expenses which the customer had to bear as a result of no show of the cab on the day of planned cab travel.

Cancellation Policy

1) If Traveler Cancel their Trip before 48 Hrs of Traveling, Then 40% of the total trip cost.
2) If a traveller cancels within 48 hours before the pick-up time, then no refund.
3) The refunds will be made by online transfer to the customer’s bank account.
4) The amount will be refunded approximately within 5 business days.

Privacy Policy

​​Respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, address, and telephone number) you share with us. We would like to assure you that we follow appropriate standards to protect your privacy on our websites. There are times when we may collect personal information from you such as name, physical address, or telephone number. We intend to inform you before we do that and tell you what we intend to do with the information. Generally, you will have the option not to provide the information, and in the future, you will be able to "opt-out" of certain uses of the information. If you choose not to provide the information.

Disclaimer

​The materials on this site are provided on an “As Is” basis, without warranties of any kind either expressed or implied. Information, software, products, and services contained on this website, and the inclusion or offering of any products or services on this website does not constitute any endorsement or recommendation of such products or services by RAI CABS, and their respective suppliers. To the fullest extent permissible according to applicable law, RAI CABS disclaims all warranties of merchantability, relating to the information and description of the hotel, air, or any other travel products displayed on this website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.), much of which information is provided by the respective suppliers. Hotel or any other ratings displayed on this website are intended as only general guidelines, RAI CABS and their respective suppliers do not guarantee the accuracy of the ratings. RAI CABS and its respective suppliers make no guarantees about the availability of specific products and services. RAI CABS may make improvements and/or changes on this website at any time.

Availability
The products and services displayed on the Site may not be available for you in your particular locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your particular geographical location.


RAI CABS reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect. RAI CABS shall have no obligation to consider the needs of any user in connection therewith.

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