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Booking can be made online by filling up the booking form provided here. payment can be made through any of the credit/debit cards listed here.booking can be made for any person other than card holder also. For that you need to fill up details of card holder for payment and details of user for booking. the use of credit card is totally safe.
The vehicle booked will be subject to availability. In a case where the car booked is not available on the day of travel the customer will be provided with an alternative equivalent vehicle in the similar segment as applicable.
Transfer and local car rental services are valid only within city limits.For the afore mentioned car rental services any request for out station travel beyond city limits will entitle the driver to deny services without any liability to refund the booking amount.
Customer is liable to pay waiting charges in the case of delay (be it for any reason) exceeding more than 25 minutes from the scheduled pick up time.
All bookings under consideration are on a calendar day basis i.e from midnight 12:00 to midnight 12:00. As an example for a cab booked for 1st Jan where the pick up time is 5:00 p.m, the booking will be valid till 1st Jan 11:59 p.m and not 2nd Jan 5:00 p.m.
Cabs that are booked for outstation (any or all of Oneway or Round Trip) cannot be used for local travel.
The driver will wait for the customer on the travel date for not more than 60 minutes from his pick up time in a case the customer does not inform the driver on the delay. After 60 minutes the booking will be considered as a case of no show and full booking amount will be forfeited.
For all travel types (one way, round trip & local) customer has to bear all extra charges like driver allowance, toll, taxes, charges on for extra Kms consumed if applicable, charges for extra hours consumed if applicable, parking charges & night charges.
Rai Cabs cannot be hold accountable for any loss, damage or delay suffered by the customer due to force majeure events.
In a scenario, where in a customer already has received the driver & cab details and the cab hired does not show up on the day of travel, it will be considered as the failure of the fleet partner of Rai Cabs & being an on-line car aggregator will take all necessary efforts to provide the customer an alternative mode of transport immediately, in the shortest possible time & if failing to do so will provide the customer a full refund, which will be processed in a maximum 7 days from the day the cab travel was scheduled to begin.Rai Cabs is not liable to reimburse its customer for any expenses like hotel stay charges, flight ticket charges or any other type of monetary expenses which the customer had to bear as a result of no show of the cab on the day of planned cab travel.
1) If a traveler cancels 24 hours prior the pick-up time, 10% of the total trip cost will be deducted.
2) If a traveler cancels within 24 hours prior the pick-up time, no refund.
3) The refunds will be made by online transfer to the customer’s bank account. No cash refund requests.
4) The amount will be refunded approximately within 7 business days.
Respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, address, and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our web sites. There are times when we may collect personal information from you such as name, physical address or telephone number. It is our intent to inform you before we do that and to tell you what we intend to do with the information. Generally, you will have the option not to provide the information, and in the future you will be able to "opt out" of certain uses of the information. If you choose not to provide the information.
The materials on this site are provided on an “As Is” basis, without warranties of any kind either expressed or implied. Information, software, products, and services contained on this website, and the inclusion or offering of any products or services on this website does not constitute any endorsement or recommendation of such products or services by RAI CABS, and their respective suppliers. To the fullest extent permissible pursuant to applicable law, RAI CABS disclaims all warranties of merchantability, relating to the information and description of the hotel , air or any other travel products displayed on this website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.), much of which information is provided by the respective suppliers. Hotel or any other ratings displayed on this website are intended as only general guidelines, RAI CABS and their respective suppliers do not guarantee the accuracy of the ratings. RAI CABS and their respective suppliers make no guarantees about the availability of specific products and services. RAI CABS may make improvements and/or changes on this website at any time.
The products and services displayed on the Site may not be available for you in your particular locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your particular geographical location.
RAI CABS reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect.RAI CABS shall have no obligation to take the needs of any user into consideration in connection therewith
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